CrystalSolutions — Features

25+
Years evolved in practice
30+
Searchable audit fields
4
Access levels — from reception to admin

👤

Patient Management

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Full patient records across 5 clinical pages

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Contact details, demographics, employment, insurance

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Case history, cranial, accident / RTA, PMH

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Examination findings — baseline and per-session changes

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Diagnosis, prognosis, medicines, treatment history

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Five Elements, Feng Shui, pulse history, astrology profile

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Podiatry / chiropody — standalone clinical page

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Treatment plans — clinic and home goals, progress tracking, printable

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Letters — GP referral, discharge, appointment reminders

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Documents — consent forms, insurance authorisations, GDPR sign-offs stored against patient record

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Attachments — file uploads per patient record

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Colour labels, priority flags, referral flags

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Review period flags — practice default or per-patient override

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Patient export — printable PDF record

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Sortable patient list — name, status, practitioner, last seen, date added

📋

Treatment Sessions

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Full treatment session recording

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Condition, state, examination changes, SLR, nerve radiation

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Treatments, treatment notes, therapy type

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Medicines — standard, supplement, herbal, homeopathic

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Improvement percentage, maintenance flag, GP referral flag

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Fee, payment method, paid status

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Attendance and cancellation tracking

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Examination findings within session — changes from baseline

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Direct link to podiatry record from session

📅

Schedule & Diary

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Week, day and month diary views

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Multi-practitioner support

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Appointment types (therapies) — editable, colour coded

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Blocked time, admin and holiday entries

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Room and resource management

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Attended / unattended marking

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Patient contact details in appointment popup

🔍

Audit & Search

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Cross-tab query builder — 30+ searchable fields

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Demographics, conditions, examination findings, medicines, treatments, dates

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Saved searches — personal and shared

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Quick search — Due for Review

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Cohort tagging and research support

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Audit results export to CSV

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Find patients by condition, treatment, medicine, examination finding, age, sex and more — impossible with a paper system

📊

Statistics

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Practice dashboard — patients, sessions, income by month

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Clinical analysis — conditions, improvement, therapy types

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Cohort statistics

💷

Accounts

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Income recording — fee, payment method, linked to session

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Expenditure recording — type, recipient, receipt date, tax

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Monthly summaries — clean data for your accountant

📤

Import & Export

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CSV export — patients, sessions, income, expenditure, contacts

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Patient import from CSV with flexible column mapping

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FileMaker export import — direct migration supported

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Individual patient record PDF export

✉

Contacts & CPD

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GP, therapist, insurer, associate, supplier and staff contacts

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Dual address — work and home

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Linked to patient GP field

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CPD hours log by category

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Annual CPD return — printable for GOsC, CNHC and others

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Stock & Dispensary

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Products & Remedies tab — supplements, remedies, herbal preparations

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Practice Supplies tab — consumables you use but don't sell

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Cost price, sale price, unit, category and reorder level per product

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Supplier link — connects to contacts module

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Stock movements — purchase, sale, adjustment, write-off

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Products sold in session — linked directly to patient records

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Stock auto-updates on session save, reverses correctly on re-edit

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Low stock alert on welcome dashboard — amber warning at reorder level

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Transaction history — date filter, value totals, print / PDF

📄

Documents

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Practice Documents — contracts, policies, GDPR notices, cancellation policy

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Patient Documents — consent forms, insurance authorisations, GDPR sign-offs linked to patient records

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Document templates — reusable starting points with merge variables

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Merge variables — patient name, address, DOB, practitioner, practice details auto-filled

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Signed date tracking — consent and sign-off dates recorded and shown at a glance

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Print / PDF button — clean letterhead output on every document

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Seeded templates — Associate Contract, GDPR Privacy Notice, Consent Form, Cancellation Policy, Insurance Authorisation

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Access control — Admin to manage templates, Medium Level to create documents, all staff to view

⚙

Setup & Administration

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Practice details, currency, date format, therapy type default

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Multiple practice locations — multi-site support

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Multiple practitioners — each with their own login and access level

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Appointment types and therapies — editable per practice

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Value lists — fully editable for all dropdowns across the system

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Medicines management — dedicated page for medicines, supplements, herbal and homeopathic lists with search, pagination and drag-to-reorder

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Colour labels — customisable per practice

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Review period — default and per-patient override

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Review reminder message — shown in patient banner

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Practice noticeboard — visible to all staff on welcome dashboard

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Hover tips on/off — turn off once staff are familiar

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Welcome dashboard on/off — use as daily landing or skip straight to patients

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Four access levels — Administrator, High, Medium, Low

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User management — display names, access levels, passwords

🏠

Welcome Dashboard

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Public landing page — pitch and feature overview for non-logged-in visitors

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Practice noticeboard — daily notes for all staff

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Recent activity log — patients and sessions added, by whom

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Due for review pane — overdue patients at a glance

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Recent medicines and remedies across all patients

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Treatment plans summary with progress bars

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Podiatry notes summary

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Low stock alert — amber warning pane when dispensary products reach reorder level

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All panes individually collapsible — remembered per device

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Module cards collapsible — hide once familiar with the system

🛠

Technical

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PHP 8.3 / MySQL 8 — fast, proven, widely supported

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Runs on Windows PC or laptop — any age

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Runs on Mac — including older Intel and PowerPC machines

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Runs on NAS — Synology, QNAP and others with PHP/MySQL support

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Runs on Raspberry Pi 4/5 — silent, low power, £50 hardware

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Runs on any Linux server or virtual machine

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No frameworks, no subscriptions, no cloud dependency

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Mobile responsive — portrait and landscape, phone, tablet, desktop

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GDPR compliant by design — data stays on your own network

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No data sent to third parties — ever

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One-time purchase — own it outright

💚

Built for new practitioners — priced to match

Good tools shouldn't be out of reach when you're just starting out or when expenses are stretched. CrystalSolutions is available for the price of a single patient treatment, all in. No subscriptions, no hidden costs, nothing ongoing. You own it outright — install it, use it for life, move it to new hardware whenever you need to.

Try the demo